Business process automation (BPA) is a technology used to automate recurring tasks. It not only allows businesses to increase productivity and cut costs but also accelerates working by dispatching information to the right person at the right time. Few areas in which BPA can help organizations streamlining processes are contract management, employee onboarding, accounts payable and more.
Here are a few key elements to identify a process which needs automation:
- A process requiring consistency across the organization
- Every time the process needs to be error free.
- It is a repeatable process
Nowadays, workflow automation seems to be a key part of many companies’ growth strategies. Statistically, workflow automation market valuation was at $4.26 billion in 2016 and is expected to climb up to $18.45 billion by 2023.
Automating workflows is a sail through method for the achievement of desired goals in an efficient manner. Workflow Automation not only gives consistent but also accurate results.
A process (usually repetitive) involving implementation of a series of tasks, is traditionally managed manually with piles of paper files or at best with a combination of good old email and spreadsheets. Workflow Automation can help to streamline these processes with a lesser need for human intervention, thereby removing the possibilities of human errors.
The practice of performing workflow automation consists of the deployment of software agents to an organization’s environment. The deployment of software robots is to perform pre-defined repetitive sets of processes or tasks. These robots help in handling unstructured data sets.
Here are some benefits of Business Process Automation (BPA)
Quality and Consistency
Automating workflows means the process is performed identically every time, which allows for consistency in processes, thereby ensuring consistent and good quality products/outcomes/services.
For example, if using Salesforce to manage leads, one can rely on simple automation for transferring all new leads to a list in MailChimp.
Improved Operational Efficiency
What really improves the operational efficiency of an organization? Time taken by whole process, how much time and effort it took for its completion, right? Well, automating workflow will do exactly what you need by reducing time, the effort required and the cost it takes to complete a task successfully. It not only ensures a smooth and efficient running system but also eliminates possible errors.
Workflow automation not only improves operational efficiency but also streamlines your business processes. It realigns steps and eliminates unnecessary tasks to optimize the flow of information throughout production, billing, service and other operations.
These slight modification in processes reduce turnaround times and refines the operational performance for both staff and external customers.
Reduction in Costs
Without any doubt, manual tasks are performed at a slower rate than an automated one as they are done one at a time, not to forget possibilities of errors. Automation lets you accomplish much more by utilizing lesser resources.
Deeper business process insights
It also helps analyze and dig a little deeper into data looking for any discrepancies. Thus, automating your workflow gives a way for you to dive deeper into different facets of the business.
Now let’s shed some light on Challenges of BPA
With automation resulting in various benefits for an organization as a whole but on the other hand it may lead to loss of jobs of some workers who are engaged in performing repetitive tasks.
Cost of Investment
Implementation of a process automation solution involves a considerable amount of seed capital. Given that this technology isn’t cheap gives rise to the fact that small companies or startups will find it a bit difficult to deploy this first hand.
However, looking at the long term benefits in terms of compliance and productivity, this can be contrasted. Also, cloud solutions generate substantially lower costs compared to non-automated solutions.
Need for monitoring
When mutating processes, it’s important to perform some cost and productivity analysis. This means comparing employee tasks and the business gains of pre-automation and post-automation period.
Business process automation is becoming an essential ingredient in the strategies of every forward-thinking company. It enhances organizational efficiency while making more informed business decisions thereby simultaneously increasing the output and reducing cost.
Though BPA may take over some jobs, it will also provide employees with more time and resources to undertake more crucial roles also making way to be creative.
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