It’s clear that retail banking is changing fast. Mobile devices and ubiquitous online access are some of the key technologies driving this change. Branch visits are declining, yet the availability of financial instruments and opportunities for customers to interact with their bank has never been more convenient. With these changes, banks need to adjust and amplify their service delivery model – and identity is at the centre.
ForgeRock ties customers to unique digital identities so banks can understand who their customers are, wherever they are, without ever meeting them face-to-face.
With ForgeRock, retail banks can play a deeper role in the everyday digital lives of their customers. More than just a bank, you can become the personal financial partner to all your customers.
Because when you know your customers better, they notice.